A. Introduction
-
The website www.Molanyo.com (“Website”) is owned and/or operated by or on behalf of (insert company name) LLC (hereinafter referred to as “Molanyo/We”), with delivery services provided by express shipping companies.
The United Arab Emirates is the home country of Molanyo Perfumes. If you have any questions about the Website or these Terms and Conditions, or if you have any complaints regarding products purchased through the Website or any applications (as defined below), you can contact us at:
info@molanyo.com -
In case of any disputes, the governing law is the law of the United Arab Emirates.
B. Website Usage
-
These Terms and Conditions and any other policies referred to herein (including any linked policies or documents) (collectively, the “Terms”) apply to your access to and use of the Website and any other site or app that allows you to place orders with Molanyo for any products or services (collectively referred to as “Applications” in these Terms).
By accessing this Website and/or Applications, you agree to these Terms. We advise you to read these Terms carefully and save or print a copy for future reference.
If you do not agree to these Terms, you must stop using or accessing the Website or Application.
Please note that not all options available on our Website may be available on any mobile app or device-accessed version. -
These Terms do not affect your legal rights as a consumer.
-
Molanyo.com will not deal with or provide services/products to any countries sanctioned by the Office of Foreign Assets Control (OFAC) under UAE law.
-
You agree that the information you provide upon registering is not misleading and is accurate and complete. You will notify our customer service team of any changes.
-
We reserve the right to modify, withdraw, or suspend access to the Website (fully or partially, temporarily or permanently) with or without prior notice, and without liability.
-
We accept online payments using Visa and MasterCard credit/debit cards in AED/SAR. If you choose to pay by card, the cardholder's identity must match the card used.
-
The Website may contain links to other websites or resources. Molanyo has no control over the content of linked websites. If you access a linked website from ours, Molanyo is not responsible for the availability or content (including goods, services, ads, or data use) of those websites. Molanyo is not liable for any harm, loss, or damage arising from or related to the use of such websites.
-
Molanyo reserves the right to deny access to the Website at its sole discretion—for example, if your usage violates these Terms, any law, or the rights of any third party.
-
Any materials you upload to the site for publication are considered non-confidential and non-proprietary. We have the right to use, copy, distribute, reproduce, modify, and disclose such materials to third parties. We may also disclose your identity to any third party claiming that such material violates intellectual property or privacy rights.
-
Molanyo is not responsible for content or accuracy of any materials posted by you or any other user. You agree to indemnify Molanyo from all costs, damages, losses, and liabilities resulting from any claims related to your use of the site.
-
Molanyo reserves the right to remove any material you post, at its sole discretion.
C. Purchasing Products
1. Order Acceptance
1.1 All information on the Website is an invitation to treat, not a binding offer. Your order is an offer to purchase products per these Terms. Orders are subject to our acceptance.
We may reject your order at our discretion for any reason, including:
-
Products displayed are unavailable, mispriced, or misdescribed.
-
Payment authorization failed.
-
Bulk orders of a single item intended for different delivery addresses.
-
Shipping restrictions on the product.
-
The delivery address is for a shipping company or freight forwarder.
1.2 After you submit your order, you will receive a confirmation email with your order number and details. This is not order acceptance.
Acceptance occurs when:
-
A contract of sale is formed between you and Molanyo for products.
-
A contract for delivery services is formed between you and the shipping company.
You’ll receive another email confirming dispatch. More information is available under Shipping, Weight, Costs, and Delivery Times.
1.3 You may be asked to register or complete required fields. We may provide or request login credentials to access specific areas (e.g., “My Account”). You must follow all security recommendations and notify us of any unauthorized access.
1.4 Before finalizing your order, you will be able to review and correct your selection.
1.5 We do not accept orders with inappropriate delivery addresses. If we accept and later discover the issue, we may cancel the order and notify you via email or phone.
2. Pricing
2.1 All product prices listed on the Website are product-only prices. See shipping destinations, costs, and delivery times for more info.
2.2 Molanyo may change prices at any time without notice, but changes will not apply to already confirmed orders.
2.3 Free Shipping for orders above [insert amount] AED.
Get free delivery when you spend more than [insert amount] AED and receive your order in 2–3 business days. See the Shipping Policy page for full details.
3. Payment Terms
3.1 Your total order cost includes the product price plus any delivery fees. See full shipping info.
3.2 Payment methods and timing of deductions are available under the Payment section.
3.4 You confirm that the card/payment method used belongs to you and that all provided details are accurate.
Cards and accounts are subject to authorization by the issuer. If authorization is denied, we will not process your order and are not liable for delays or non-delivery.
3.5 We are not responsible for any charges applied by your card issuer or bank due to currency conversion or payment processing.
3.6 If your card/account is in a currency different from the Website’s pricing, your issuer will determine the exchange rate and charges. We are not liable for any related costs or fees.
4. Invoicing
4.1 If required by law or as we choose, we may issue electronic invoices, which you agree to accept.
5. Delivery & Risk
5.1 We currently deliver within the UAE and [insert other countries].
5.2 After you select a preferred shipping method and we accept your order, it will be processed per shipping schedules.
Orders placed after cutoff times or on non-working days (Fridays/Saturdays) will be processed the next business day. Delivery times are calculated from processing date.
5.3 You’ll receive shipping and tracking confirmations via email. Shipping references apply to courier services.
5.4 Delivery info (name, address, contact) will be stored for shipping purposes, along with other identifiable personal data.
6. Cancellations & Returns
6.1 If you wish to cancel or return items, you must follow our Return and Cancellation Policy, which does not affect your legal rights under remote selling or e-commerce laws.
6.2 If allowed under these laws, we’ll refund the full amount—but you must return the product at your own cost unless stated otherwise in our policy.
7. Age Requirements
7.1 If a product has a minimum age requirement, you confirm that you meet the legal age by ordering.
If we reasonably believe you do not, we reserve the right to cancel the order.
For further inquiries, please contact us.
Clicking this button will automatically redirect the customer to WhatsApp.