FAQ

Where is the product made? +
From the heart of Dubai — an authentic brand since 1978. See About Us.
Is it original?+
Yes, 100% original. Melanio creates, not imitates.
What are the perfume ingredients?+
Click on the perfume, then scroll down to view its ingredients.

Are the perfumes for men or women?+
We offer men’s, women’s, and unisex fragrances.
How long does it last?+
Between 8 to 12 hours.

How strong is the scent projection?+
It has a strong and distinctive projection that turns heads.
Is it suitable for all seasons?+
Yes, it’s suitable for all seasons.
Is it for a specific age group?+
It suits both youth and adults.

What occasions are the perfumes suitable for?+
Work, meetings, and special occasions.
What are your prices?+
Our prices are affordable for all, with high quality in return.

Do you have special offers?+
Yes, we offer exclusive promotions from time to time.
Do you offer different sizes?+
Currently available in 80ml.

Can I try a sample?+
Yes, samples are free — you only pay the delivery fee.
What is the delivery fee? +
See Shipping & Returns.
Are there any purchase conditions?+
See Terms & Conditions.
What’s the delivery fee inside the UAE?+
Symbolic fee depending on the city.
Do you offer free delivery?+
Yes, for orders of AED 500 or more.
How long does delivery take?+
1 to 2 working days within the UAE. Same-day delivery in Dubai.
Do you deliver outside the UAE?+
Yes, via international shipping companies.
How do I pay?+
Cash on delivery or bank transfer.
What if my order doesn’t arrive?+
We guarantee delivery, or your money will be refunded immediately.
Can I return a perfume if it’s damaged?+
Yes. See Returns.
What makes Melanio unique?+
It’s original, unmatched, and never imitates or is imitated.
What types of oud do you have?+
We offer all original and scented oud varieties.
Can I exchange the product?+
Yes, just pay the price difference + delivery fees.

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